JUMP TO SOLUTION Solved

Original topic:

Microwave won’t turn off

(Topic created: 08-06-2025 04:12 PM)
659 Views
Shanemccarthy
Constellation
Options
Kitchen and Family Hub

My microwave will not turn off I had to in plug it when I open the door it turns off then when I close the door it just starts with no time on the timer and timer doesn’t run even when I try to start it normally. Had to shut the breaker off. 

3 Replies
Pianodude58
Neutron Star
Options
Kitchen and Family Hub
Not sure, but it sounds like a stuck button in the control panel.
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Kitchen and Family Hub

Hello there and welcome to our Samsung Community, Shanemccarthy. We definitely understand your concern regarding the microwave, upon review of our article linked here- https://www.samsung.com/us/support/troubleshooting/TSG01001966/#microwave-starts-by-itself-with-no-i.... We strongly recommend you seek service immediately and discontinue the use of the microwave. 

 

You can contact a local service provider here- https://www.samsung.com/us/support/service/ or Private Message any moderator by clicking on the chat option with your full model and serial number to review service options available through us directly. 

junegirl0150
Constellation
Options
Kitchen and Family Hub
So when there is a stuck button in the control panel...what do I do to fix it?
0 Likes
Reply