Brand new oven, just delieverd. When running the oven bake at 400F for the first time as instructed, I noticed that the oven door doesnt close all the way at the top. There is a small gap, probaly no more than 5mm from being fully shut. NE59N6630SS
I completely understand how frustrating this must be.
Check the seals and the hinges around the oven. Make sure that nothing is causing it not to close properly.
Make sure that there are no damages to the door, the handle, or the hinge. If there are any damages service is required.
If you have checked everything above and the door is still not closing properly service may be required. Below are a few service options for you:
- If the unit was professionally installed contact your installers first and have them take a look at the unit.
- If the unit was not professionally installed feel free to reach out to your retailer and see if they can send a professional installer for you.
- Since your unit was just purchased, you can check with your retailer on their return/exchange process.
- If you're within the one year warranty, you can private message one of our moderators with your full model and serial number to have service set up. http://bit.ly/33ipYnO
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
I completely understand how frustrating this must be.
Check the seals and the hinges around the oven. Make sure that nothing is causing it not to close properly.
Make sure that there are no damages to the door, the handle, or the hinge. If there are any damages service is required.
If you have checked everything above and the door is still not closing properly service may be required. Below are a few service options for you:
- If the unit was professionally installed contact your installers first and have them take a look at the unit.
- If the unit was not professionally installed feel free to reach out to your retailer and see if they can send a professional installer for you.
- Since your unit was just purchased, you can check with your retailer on their return/exchange process.
- If you're within the one year warranty, you can private message one of our moderators with your full model and serial number to have service set up. http://bit.ly/33ipYnO
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
