Workouts don't stop when clicking finish

[jvaladez]

The work outs dont seem to stop it keeps going, even tho I click finish it doesn't stop.

[Samsung_Moderator]

Thank you for reaching out. I can certainly understand the importance of being able to stop you workouts. In order to better assist you, what type of device are you experiencing this symptom on?

[jvaladez]

Watch ultra

[Samsung_Moderator]

Hello jvaladez, Thank you for providing the model of the watch.

Try restarting the watch.

If the workouts still are not pausing or stopping, then try a factory reset: https://www.samsung.com/us/support/answer/ANS10003368/

We also recommend submitting feedback to Samsung: https://us.community.samsung.com/t5/Tips-Tricks/How-to-Send-Feedback/ba-p/3001692

If the behavior continues, we recommend having the watch serviced. You can use the following link to find a list of service centers in the U.S.: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864.

For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html.