Sleep and readiness score calculation failure

[cobrow]

If I select my sleep first thing in the morning the spinning process never completes and readiness score will also fail to calculate. If I sync from my phone instead there is no issue.

[Samsung_Moderator · Accepted solution]

Thank you for reaching out. I can certainly understand your concern with your sleep tracking not functioning as expected. I would recommend reaching out to our Samsung Health team directly, as they can provide you with a more specialized solution: https://us.community.samsung.com/t5/Tips-Tricks/Samsung-Support-Acknowledgement/ba-p/2300671