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Galaxy Watch 4 doesn't vibrate on notification (GMAIL)

(Topic created: 08-20-2021 07:12 AM)
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userofthbjv3KH
Asteroid
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Galaxy Watch

Hello,
I just bought my new GW4 but it doesn't vibrate on notifications.
I tried everything :
1) No night mode
2) No Theater mode
3) Resetting the watch
4) Vibration mode is on
I receive all the notifications but it doesn't vibrate when receiving for example an email in my Gmail account.
Can you help me?
Thanks

 

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122 Replies
DOSIrl
Asteroid
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Galaxy Watch

Same here, Gmail does not vibrate and WhatsApp is iffy, it only works some time.

I have to agree with the many posts here, its a bug, not an issue with the watch hardware.

I find that if I cycle through the notification settings (silent, sound, vibrate) on the watch or restart it, I can get the watch to vibrate for WhatsApp.

 

Considering the cost of the GW4 this really is unacceptable. The €50 Galaxy Fit2 vibrates correctly. As did the GW3, Watch Active2 and Watch Active. Why not the Watch4 Classic?

userd0K7dSWjvq
Asteroid
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Galaxy Watch

Same issue, GW4 Classic with OnePlus 7 Pro.

Seeing that Samsung commented on this thread that this is a HW issue is such a joke.... 

If they are selling a full price product with experimental SW at least have the decency to admit there is a bug.  

AmericanSupreme
Cosmic Ray
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Galaxy Watch
I have the same issue on my galaxy watch 4 classic...not just Gmail but also outlook mail
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ChuckfmTN
Asteroid
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Galaxy Watch

I switched to Outlook until Gmail notification gets fixed. It works okay for me. Just a shot in the dark and assuming you have a Samsung Android phone: Have you gone to Settings > Apps > 3 dots at the top > Select "Special Access" > Select "Notification Access" > Make sure the "Galaxy Watches Plugin" is turned on.

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tommy_s
Asteroid
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Galaxy Watch
Zero reaction from Samsung!!! Great. For me watch without working gmail notifications is useless. So far the worst of Galaxy watches. Wonder why none of so called you tube reviewers never mention that issue. Also battery much worse than galaxy watch 3 I had before. My last samsung watch for sure
Home_in_BKK
Comet
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Galaxy Watch

You should submit a bug report on Google support.  It's Google software.   I work around Gmail issue by using Samsung mail with Gmail account.

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tommy_s
Asteroid
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Galaxy Watch
Isnt it wear os powered by samsung? Shouldnt they test it before release?
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Home_in_BKK
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Galaxy Watch

Are you talking about Wear OS or Gmail?  WearOS is working fine.  Gmail is not pushing notification correctly.   Is Samsung owning Gmail now?

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tommy_s
Asteroid
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Galaxy Watch
I dont recall any notification issue with any other Wear OS watch or even previous Galaxy watches. So I blame Samsung for that. Gmail is pushing notifications to anything else but Galaxy watch 4? Yeah right...
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Home_in_BKK
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Galaxy Watch

Samsung mail and Outlook mail are pushing notifications correctly.  

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