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Don't buy Galaxy 8 FE WATCH loudspeaker is unclear

(Topic created: Tuesday)
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eugene721954
Astronaut
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Galaxy Watch

I bought a new Galaxy 8 FE 5 days ago, but the loudspeaker is unclear. So, the buyer, Partner Israel, sent it for repair within 7 days. They will return a repaired watch or a new one, as I paid for. What has happened to Samsung's quality? How can such a primitive defect not be recognized? I will not buy more Samsung products

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GaryB82
Galactic Samsung Care Ambassador
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Galaxy Watch

I'm sorry to hear about the issue, but it appears you've accessed the US Support Community. Please use the link below to find the community specific to your country.

https://www.samsung.com/us/common/visitlocationsite/



If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


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GaryB82
Galactic Samsung Care Ambassador
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Galaxy Watch

I'm sorry to hear about the issue, but it appears you've accessed the US Support Community. Please use the link below to find the community specific to your country.

https://www.samsung.com/us/common/visitlocationsite/



If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


nullandvoid
Comet
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Galaxy Watch

Any individual piece of hardware or component of the hardware can be defective.  That the luck of the draw gave you an imperfect device is unfortunate.  I am quite sure that every single device manufactured is not individually tested for all that can go wrong.  Quality control always relies on random sampling.  You had your watch repaired/replaced under the warranty.  That's all you can expect.

CEParsons
Neutron Star
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Galaxy Watch
To my knowledge, the Galaxy Watch 8 FE is not currently a product that exists. What product are you actually referring to?
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nullandvoid
Comet
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Galaxy Watch

I was not thinking about that, but I found this article: https://9to5google.com/2025/10/14/the-galaxy-watch-fe-is-dead-but-the-fire-sales-have-now-arrived/.  My response was more generic for those who complain about Samsung quality going downhill because they happened to get an imperfect device.

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Habubbles5
Asteroid
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Galaxy Watch
Wow, I am shocked! Are you sure it isn't you phone carrier?
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