I have yet to get my watch to connect to any of the fitness equipment. I get the same frustrating thing where it says it “connected” but never does anything but show my heartrate on my watch. It then ends a couple minutes later and doesn’t record my workout and I lose my workout.
I know the machines work, or well worked with Samsung watches. A guy at the gym was able to connect to the equipment without issue. It was syncing with the equipment and showed his progress on his watch. He has an older model watch. I tried the machine he was using and I couldn't get it to actually connect like he could. The guy wasn't sure if there was a setting which needed to be changed or not.
Tonight I was discussing with the gym staff and one had last year's watch model? Nice looking one. He had the same issues as I did. He said they may need a firmware update. However, I mentioned and pointed out the guy who was able to connect.
Luckily he was just finishing up his workout and we went to talk to him about his watch so the gym staff could see how it worked. Turns out his watch updated and now he can't get it to work either.
Anyone know if there is some trick relating to the new updated os to get the watch to properly work with the equipment?
Thank you for reaching out. I can certainly understand your frustration with no being able to connect your watch to the exercise equipments. In order to provide you with the best assistance can I please have the model of the watch you were using and the model of the watch that connect?
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Updates on this: bought a GW6 classic and left it on the watch ui 5. I attempted to use the treadmill which I know worked for the other person. It did the same thing as my GW7 Ultra. Not sure if he just updated to ui6 or of he was still on ui5 and received a different update that stopped him from being able to connect properly.
