Unable to use the keypad when on a call

Billy71 · 9 hours ago

I have the galaxy s25 ultra. When I'm on phone or speaker, it will not let me use the keypad to push the selection(like 1,2 0r 3) top make the selection.

GaryB82 · 8 hours ago

when your on a call with speakerphone active what happens when you tap the dial pad icon on the screen

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Billy71 · 8 hours ago

Shows the # you press but it doesn't recognize that you made a selection

meself · 3 hours ago

Should be working on the keypad

Billy71 · 3 hours ago

It won't. I restart phone. When it says press 1,2,0r 3 you press the right number but it doesn't recognize you pressed anything.

meself · an hour ago

If it's just on calls keypad seems a bug somewhere if it's not working on apps etc than submitted feedback

Deja3 · a minute ago

Are you going away from the call screen during an active call? Meaning making a call, then going into a different app for example?

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