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Original topic:

Unable to get Extended Unlock to turn on S25 Ultra

(Topic created: 01-30-2025 11:44 PM)
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Robin621k
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Galaxy S25

I can't get trusted places to turn on. I have set this up on every phone I have ever owned. It just won't turn on.

 
Updated Google Play Services to the current version. Wiped cache in Google Play Services and cache partition !
 
Anyone else with this problem on their S25U?
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Robin621k
Honored Contributor
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Galaxy S25
You can try a wipe cache partition to see if that solves the problem!

Power off the device, while powered down, press power button and Volume up button simultaneously until the phone vibrates and the Samsung logo appears. Let go of buttons, you will now be in the bootloader screen, using the power button for Yes and the volume buttons for scrolling, scroll to Wipe cache partition, press power scroll to yes, press power, reboot press power.

If this doesn't work I would take the device to a authorized Samsung service center to have it evaluated.
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