S25 Ultra not able to use keyboard when on a phone call

[userjm4TnwZBCQ]

When I'm on a phone call with my s25 ultra, I'm not able to search the internet because it won't enable me to use the keyboard. I can't even X-out the  search bar and the keyboard won't pop up, nor will the microphone pop up either to do a voice search when on a phone call.  Is this a glitch or standard with the Samsung keyboard?  Someone else told me to use GBoard keyboard because it allows you to use it when on a call, but it won't pop up either on a phone call.  Help please because I am really disappointed with the Ultra S25!  On my previous Samsung Note, I could use the keyboard while on a call.  

[Cicastillo29]

Is the phone unlocked when you do it? I'm able to use my phone like normal while on a call. I have an S25 Ultra as well.

[userjm4TnwZBCQ]

Yes, it is unlocked.

[userjm4TnwZBCQ]

This text message option pops up, which I don't need. Could this be preventing the keyboard from popping up?

[VerbumVeritum]

Yes, it definitely could. It seems like the menu you're referring to is connected to a 3rd party app you have installed. Does removing or disabling that app restore keyboard functionality when on a call?

[userjm4TnwZBCQ]

I thought that sidebar pop up menu might be the problem, but don't remember installing an extra texting app and thought that was the Ultra's own feature. I was able to figure out what texting app was popping up that texting sidebar menu, so I uninstalled it, and VOILA, it solved my problem!!! Thank you VerbumVeritum and others for helping me out! Now, I can multitask while on a phone call. 👏😊

[VerbumVeritum]

Happy to hear everything is now working normally!

[Edarnelli]

What app was thst? I'm having the same problem

[userjm4TnwZBCQ]

So this texting sidebar would pop up whenever making a phone call, so I would not be able to use my keyboard during my calls on websites or anything else. Somehow an additional text messaging app that I didn't remember ever installing, was making this pop up sidebar appear. So someone in the Samsung Community suggested uninstalling the app causing this, so I figured out which app was causing huge problem, uninstalled it, and that solved the problem. Good luck, I hope you get your issue resolved too.

[pagsroch]

I'm having the exact same problem. Looking for a solution. Please any information will be appreciated. Thank you.