Original topic:

Phone information shows im using esim 1 and Samsung on device shows im using esim 2.

(Topic created: yesterday)
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gettingangry
Asteroid
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Galaxy S25

S25 ultra SM-S938U

Username on here? gettingangry

I never set up esim 2. Realized something was wrong when I tried going onto Samsung request repair for other problems and it showed esim1 and that there is an issue. Also noticed that device administration apps shows secure folder with a secure mark as being on and i cant change it. Other options that are off are find hub normal and secure. Normal link to Windows, and outlook device policy normal and secure. Is it normal to have two gallery apps with secure mark? 

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adrinosad
Constellation
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Galaxy S25
๐Ÿ‘
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Tom6068
Honored Contributor
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Galaxy S25

The S938U is a designation for a locked device and that would have to be one of the major carriers that provided the device. I would think that they would be most responsible for this particular issue along with any admin apps as well.

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