Original topic:

Phone Link and Onedrive photo sync

(Topic created: yesterday)
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BATIo1k
Asteroid
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Galaxy S25

Hello.  I'm experiencing two problems with my S25 Ultra.  First let me say, everything else is the same, and I did not see these problems with my S23 Ultra. 

Problem 1: I am not able to connect my phone via MS Phone Link.  I have uninstalled/reinstalled software/apps on both computer and phone, using same account...I went thru all the troubleshooters I could find.  And it worked fine on my S23 Ultra.

Problem 2: I'm using my work account of MS office to sync my photos to MS Onedrive.  It is working - but extremely slowly.  I keep seeing the error message "Refresh failed.  Make sure you're connected to a Wi-Fi or mobile network and try again."  I am connected to wi-fi.  Again...went thru all the troubleshooters I could find.  Again...worked very quickly on my S23 Ultra and never saw that error message.

Thank you!

 

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meself
Honored Contributor
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Galaxy S25
The phone link will work if you connect thru the Hotspot or wifi connection on the PC there's the globe looking icon in taskbar right corner than look for network and connect password will be needed with it be on phone in the more options where you connect to Hotspot etc
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