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How to register S25 for VIP advantage?

(Topic created: Thursday)
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Keither
Cosmic Ray
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Galaxy S25
When I placed my pre-order, I remember seeing something indicating that my phone would be automatically registered for Samsung Care+ due to my VIP membership. 

My phone is not showing that it's registered and I see no way to do it. I used chat support but as usual they're useless as all they do is tell you to call support, and I'm not wasting hours on the phone getting the runaround which ALWAYS happens with Samsung support.

I paid my $150. How do I access my VIP advantage beneifts??
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SamsungRei
Community Manager
Community Manager
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Galaxy S25

Hello Keither, Welcome and thank you for reaching out regarding the VIP Advantage program. As VIP Advantage customers will have dedicated phone numbers. You can call us at 1-844-618-4847. Once contacted, you will be connected with dedicated concierge Samsung professionals who will provide you white glove service to resolve your issues.

You can find additional information regarding the program here: https://www.samsung.com/us/rewards/vip-advantage/ 



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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3 Replies
BlueSkies
Comet
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Galaxy S25
Also, just to verify, you have under 4 devices? Since the membership supports up to 4 devices
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Keither
Cosmic Ray
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Galaxy S25
If I don't know how to activate one device, how could I have activated four??
Solution
SamsungRei
Community Manager
Community Manager
Options
Galaxy S25

Hello Keither, Welcome and thank you for reaching out regarding the VIP Advantage program. As VIP Advantage customers will have dedicated phone numbers. You can call us at 1-844-618-4847. Once contacted, you will be connected with dedicated concierge Samsung professionals who will provide you white glove service to resolve your issues.

You can find additional information regarding the program here: https://www.samsung.com/us/rewards/vip-advantage/ 



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.