Original topic:

Fingerprint error after setting up

(Topic created: 2 weeks ago)
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Millionaire
Asteroid
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Galaxy S25

Hello guys 

What's the best thing to do to fix ur finger print? After set it up it keep saying unknown finger print when I type my finger 
18 Replies
Mujibar
Honored Contributor
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Galaxy S25
Clear the fingerprints and re-register them. Make sure your hands are dry when doing it. If you use a screen protector, turn on touch sensitivity in display settings.
GaryB82
Galactic Samsung Care Ambassador
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Galaxy S25

Also something to think about to improve the Fingerprint sensor is to scan 4 fingers.  I do 2 of my left thumb and 2 of my right thumb.



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nullandvoid
Comet
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Galaxy S25

The S25 lets you have four fingerprints?  My phone only allows 3.

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GaryB82
Galactic Samsung Care Ambassador
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Galaxy S25
I thought it allowed 4 but I can't check at the moment 1768942211598.jpg


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eprim
Asteroid
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Galaxy S25
Sometimes it could just be what's on your hands, like products, hygiene stuff like that, I say that because sometimes I would have the same problem, but what I do i would just wash my hands and in the security print is working like a charm.
eprim
Asteroid
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Galaxy S25
Fit bit, then the security fingerprint is working like a charm.
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Millionaire
Asteroid
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Galaxy S25
What is fit bit ? I'm new to Samsung lol
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GaryB82
Galactic Samsung Care Ambassador
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Galaxy S25

That's a good question Fit bit is a different company that makes fitness trackers.  I'm trying to figure out what they were referring to.



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eprim
Asteroid
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Galaxy S25
Fitbit means typo
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