Original topic:

Experienced service outage

(Topic created: 3 weeks ago)
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Smilensan
Constellation
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Galaxy S25

On 11/16/25

Did anyone else have issues using there phones? It was 6pm in New York that I had no service at all. No 4G no 5G not even bars on my phone. Did anyone else have like a blackout? It wasnt just my phone it was my other half phone too.
Just wondering... yes my phone bill was paid so that was not the issue 
12 Replies
Mujibar
Honored Contributor
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Galaxy S25
Need to know who your carrier is first.
Robin621k
Honored Contributor
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Galaxy S25
Duh!
meself
Honored Contributor
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Galaxy S25
Could be a outage or maybe network being updated or worked on
Robin621k
Honored Contributor
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Galaxy S25
No outage for me in NYC on Verizon!
Barbiegryl
Asteroid
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Galaxy S25
I was unable to download and kept recycling. Metro mobile.
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userella012
Supernova
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Galaxy S25
Do you happen to have satellite subscription? I don't have any cellular service in this device but says i have satellite service. If you have satellite you can still connect. Have you cleared your partition cache after the update? Sorry you went through that.
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IraqVet04
Galaxy
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Galaxy S25
I live in PA and around 6pm, Comcast Xfinity had spotty service for about 15 minutes at least on TV and WI-FI side.
Shakybonez
Constellation
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Galaxy S25
My phone did the same thing yesterday and my tablet
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Pianodude58
Neutron Star
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Galaxy S25
No outages here.