Original topic:

Can't mute my phone anymore after One ui 8 update

(Topic created: 09-26-2025 02:14 PM)
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Siqili8983
Cosmic Ray
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Galaxy S25

This morning my Samsung Galaxy s25 automatically updated to UI 8.0, right now seems like my side button cannot mute my phone only can turn on the volume or vibration

 

Anybody has the same issue and why it's like this? 

 

Members_dYc12aR
Asteroid
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Galaxy S25

This update is beyond me! IU 8, Why in the world would they remove mute button from the volume keys? I had Samsung phones forever and volume bars always had function to silence their phones! Why in the world does Samsung feels like copying iPhone is a good idea? Return my mute button now! Or next update will cause me to throw Samsung brand into the trash and look for alternatives! I do not want to be creating no routines! I didn't want to be swiping down to other options! I want mute to be readily accessible through volume keys how it always been before this is the quickest and the fastest and most convenient way to silence the phone! I use silence mode very frequently at random times of the day and night due to sporadic working schedule and I need my silence button on my volume keys because I use it very frequently! I do not want to be swiping down from the main menu to be looking for silence button! I need to silence it while my phone is in my pocket by lowering down the volume keys and knowing that on the very last click it will go into silence! Fix this or Samsung will be buried into trash! And I have s25 plus!

CEParsons
Black Hole
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Galaxy S25
Hi, there! Based on the wording of your post, it seems like you have already read some other posts on this topic and are already aware of some solutions offered by users.

You state that you don't want to use a routine, but you need to silence the phone via buttons while in pocket. Please be aware that routines can assign button actions to accomplish exactly what you're asking for, and is currently the recommended method for doing so.

Also, please be aware that this is a user-to-user tech support forum. No one in authority at Samsung is going to read your post here. To send feedback to samsung, visit the support tab in this app and navigate to "Send feedback."

Have a great day!
Pianodude58
Neutron Star
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Galaxy S25
I know the following is not what exactly your looking for, but give it a try.

There is a simple workaround for muting incoming calls ring.

Go to Settings
Advanced features
Motions and gestures
Turn on Mute with gestures

Then when you receive a phone call and want to silence it, you can turn your phone face down. Or just put your palm over the screen.

I use this method all the time, and it works great.
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Options
Galaxy S25
Mute is still there on mine. Press volume, touch the note and walla, mute. ๐Ÿ––๐Ÿป
overclock
Constellation
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Galaxy S25

This mutes the sound but does not mute the vibration. Before the updated to 8.0 I was able to mute the vibration using the volume button. After the update this no longer an option.

Pete-ohki
Galaxy
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Galaxy S25
I have One UI 8, and it still mutes when I zero out the volume; however, the volume buttons on the side are either controlling the media volume, or the master volume. I've also assigned holding both up & down volume buttons for 4 seconds to mute all volumes. The phone gives me a brief vibrate to let me know when mute-all is on/off.
Siqili8983
Cosmic Ray
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Galaxy S25

lol yea it is weird 

i dont get it 

why this small but super useful thing they get ride of, like it just a natual thing........

DeRo0409
Asteroid
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Galaxy S25
Wear update ever. My phone lags now from time to time with this update. But now they took away my control to put my phone into silent mode by pressing the button.... I want easy accessibility, not have to go through 20 hoops. If its not fixed ill have to get a new phone and abandon the once mighty Samsung. This is **bleep**.
Members_gILn3gU
Constellation
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Galaxy S25

Update fail. Why cant i mute phone with volume button. This is horrible. Ultimate update failure. 

CEParsons
Black Hole
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Galaxy S25
It seems pretty clear to me that the behavior was adjusted to prevent accidental silencing of the phone, which is likely to result in missed calls and messages.

I have to admit, I have a hard time understanding why someone would want to keep their phone in a mode where they can easily miss essential notifications.
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