Camera issues

[userocyyQoKevk]

Has anyones camera on the new Samsung Galaxy S25 been acting up recently? Twice now in less than two weeks my camera fails to open or do anything (affecting all apps that use the camera). I end up getting an error message saying "camera cannot be used by more than one application" or "Camera failed" even though I don't have it open on other apps. Help?

[LongHiker]

@userocyyQoKevk You have an app which is causing this. 

Try going to phone settings -> Security and privacy -> More privacy settings -> Permission manager. See if any apps are listed under "Allowed all the time". One of those may be your culprit. 

Also you can go to phone settings -> Security and privacy -> Permissions used in last 24 hours and see what apps have used your camera recently. 

If those don't help, you will probably need to remove 3rd party apps until you find it. 

[userocyyQoKevk]

Would this affect snapchat and instagram? Cause both those apps fail to open the camera as well

[LongHiker]

Yes it would affect all of them.

[userocyyQoKevk]

Tried both ways no third party app other than instagram and snapchat are using the camera in permissions used in last 24 hours

[userocyyQoKevk]

And to add this started about two days ago out of the blue

[LongHiker]

@userocyyQoKevk Have you ran the diagnostic in the Samsung Members app -> Support?

[userocyyQoKevk]

Yeah camera is the only thing that fails. Wish it would tell me what is wrong instead of making me contact support

[Tom6068]

@userocyyQoKevk 

Depending on when the phone was delivered (or purchased through a carrier), I know the one year standard warranty is almost near the end for some. Go to the official Samsung authorized repair service uBreakiFix site and see if there is one near and call them.

https://www.ubreakifix.com/store-locator

If not, call Samsung 1-800-726-7864. Also, if it is a carrier provided device, they may also do an exchange under warranty (IIRC).

[userocyyQoKevk]

Gonna try that today (i purchased mine through a t-mobile store)