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2 weeks ago
(Last edited
a week ago
by
SamsungJoJo
) in
I've tried removing my devices from the Members app, Samsung shop, my device,etc, and they just keep popping back up
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2 weeks ago in
Galaxy S24Are you trying to remove them via the website or the members app? They removed the ability to remove devices through the app, you have to do it from the website. It also may take the server 24 hours to catch up with the removals. I had no issue removing no longer owned devices through the website on my computer.
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2 weeks ago in
Galaxy S24- Mark as New
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2 weeks ago in
Galaxy S24Yeah, I actually did have issues trying to remove them via my Samsung account on my phone. They kept coming back. I finally did it from the website on my computer and they were gone. For some reason, the account on the app and the account on the website aren't exactly in sync. On my phone it said I had all my devices but only showed two as registered. On the computer it showed all my devices as registered. Trying to correct or remove them from my phone was fruitless, but worked on the website - and removed them from my account on the phone. Crazy.
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2 weeks ago in
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2 weeks ago in
Galaxy S24That's the same glitch I got on my watch. It won't show in Find, because it keeps saying it hasn't finished registering to my Samsung account, yet it is registered and showing in my account, showing in Smart Things, showing and paired in my watch manager, and everywhere else and functioning perfectly. I haven't needed to find anything yet, but it's annoying that I won't be able to find my phone from my watch because of this. I am able to see all of my devices and find them in Google Find Hub, but that's not the point. It was working perfectly right up until the OneUI 7.0 update and was not fixed in the 8.0 update, so the issue is more with my phone than the watch I believe, as the watch never got 7.0. I put in multiple error reports on the issue. You should, to. I wouldn't worry too much about it if you can locate all your devices in Google find and your phone is working properly. Is the device, in fact, showing as registered in your Samsung account?
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2 weeks ago in
Galaxy S24- Mark as New
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2 weeks ago in
Galaxy S24I don't understand what you mean here.
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2 weeks ago in
Galaxy S24