MississippiSlim 420
Constellation
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โ11-07-2025 11:13 AM in
Galaxy S24
Samsung sent me a replacement phone that is disabled because reported loss or stolen but can't unlock the phone
2 Replies
LongHiker
Galactic Samsung Care Ambassador
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โ11-07-2025 12:01 PM in
Galaxy S24@MississippiSlim420 This is a user to user discussion area. You would need to contact Samsung via the same method that they sent you the phone.
Community Manager
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โ11-11-2025 09:27 AM in
Galaxy S24Hey MississippiSlim420 Welcome to the Community! I know this recent purchase must have been exciting, in order to keep it that way, I recommend following LongHiker advice. You can contact the ECommerce team at 1-800-SAMSUNG.