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S24 ultra lagging

(Topic created: 05-05-2025 04:13 AM)
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Islamlami
Constellation
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Galaxy S24

I updated the s24 ultra to ui 7 but little lag i have recorded the video but this site won't let me to upload

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SamsungModerator1
Community Manager
Community Manager
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Galaxy S24

Hello, welcome to the Community, and thanks for reaching out. I can certainly understand the inconvenience of your S24 Ultra lagging after an update. The first thing to try is clearing your device cache partition, which can help improve device behavior. 
 - Power off your device.
 - While the device is powered off, simultaneously press and hold the power and volume up buttons.
 - Once the Samsung logo appears, release both buttons. Your device should boot into recovery mode.
 
 Using the volume buttons to navigate and the power button to select:
 
 - Navigate to "wipe cache partition" and press power.
 - Select yes to confirm.
 - Navigate down to "Repair apps" and press power.

If clearing the device cache partition did not resolve the lag, there's a possibility a third-party application may be the culprit. You can check with Safe mode: https://www.samsung.com/us/support/answer/ANS10003495/
If the device functions without the lag in Safe mode, uninstall third-party apps until the lag is gone when not in Safe mode. 

If the lag is still present in Safe mode, it may be time for a factory reset. Be sure to back up everything you can prior (https://www.samsung.com/us/support/answer/ANS10002780/) then perform the factory reset: https://www.samsung.com/us/support/answer/ANS10002030/

If the troubleshooting did not help the lag, submit an error report via Samsung Members: 
https://us.community.samsung.com/t5/Tips-Tricks/How-to-Send-Feedback/ba-p/3001692

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Solution
SamsungModerator1
Community Manager
Community Manager
Options
Galaxy S24

Hello, welcome to the Community, and thanks for reaching out. I can certainly understand the inconvenience of your S24 Ultra lagging after an update. The first thing to try is clearing your device cache partition, which can help improve device behavior. 
 - Power off your device.
 - While the device is powered off, simultaneously press and hold the power and volume up buttons.
 - Once the Samsung logo appears, release both buttons. Your device should boot into recovery mode.
 
 Using the volume buttons to navigate and the power button to select:
 
 - Navigate to "wipe cache partition" and press power.
 - Select yes to confirm.
 - Navigate down to "Repair apps" and press power.

If clearing the device cache partition did not resolve the lag, there's a possibility a third-party application may be the culprit. You can check with Safe mode: https://www.samsung.com/us/support/answer/ANS10003495/
If the device functions without the lag in Safe mode, uninstall third-party apps until the lag is gone when not in Safe mode. 

If the lag is still present in Safe mode, it may be time for a factory reset. Be sure to back up everything you can prior (https://www.samsung.com/us/support/answer/ANS10002780/) then perform the factory reset: https://www.samsung.com/us/support/answer/ANS10002030/

If the troubleshooting did not help the lag, submit an error report via Samsung Members: 
https://us.community.samsung.com/t5/Tips-Tricks/How-to-Send-Feedback/ba-p/3001692

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