Currently having an issue where at times I can't pull down my notification bar. This happens at random intervals. It isn't anything to do with the top of my screen scince in the homescreen, you're usually able to pull it down by swiping down anywhere, but it still doesn't come up. I've updated my phone. Any ideas?
Hello luthar9366, welcome to the Samsung Community. I understand your concerns with your notification bar not responding to touch sometimes. Certain factors may affect how well the touchscreen on your device performs. If a third party screen protector or accessory is attached, the touchscreen may not work properly. Remove the screen protector or film if it is peeling or has debris underneath it. If you are keeping the screen protector or film, you can enable the touch sensitivity option to help with taps and touches. Open Settings, then tap Display, and then tap the switch next to Touch sensitivity. If the screen is wet, the touch sensor may not work properly. Even for waterproof models, some touch functions may not work if the product is used in water. Gently wipe the front and back of your device using a lint-free, soft microfiber cleaning cloth or a camera lens cleaning cloth. Do not apply too much pressure when cleaning the device. When using the full screen gesture function, touch input may not be possible because the touch is recognized as a gesture. To stop this from happening, disable the full screen gesture function. Open Settings, tap Display and then tap Navigation bar. Tap Buttons to disable full screen gestures. If the Touch sensitivity setting is turned on when no protective film is used, the touchscreen may respond too sensitively and therefore malfunction. To disable the Touch sensitivity feature, navigate to Settings, tap Display, and then tap the switch next to Touch sensitivity to turn it off. Clear your device cache partition: power off your device, hold down the volume up and power buttons together, release the power button when the logo appears, use the volume buttons to select clear cache partition, use the power button to select
Reboot device
Factory data reset, please be sure to back up your device before performing the reset
If the issue persists after performing the previous steps, please contact Samsung Support to set up service.
