They changed the software for the biometric log in. They have decreased the size of the circle which one is required to keep the fingerprint inside of. My thumbs & fingers are to large & will not fit in the circle, therefore I cannot activate biometric sign-in.
You have to hold your finger down until you see the green circle go all the way around, then just keep repositioning your finger at different angles. Your first press should always be exactly how you would naturally press the the sensor. It doesn't make a difference how big your thumb or what ever finger you choose to use. I always do right thumb, left thumb, depending on what hand you hold your phone in, I do my right index, then for the fourth print I do a combo of left and right thumb.
You have to hold your finger down until you see the green circle go all the way around, then just keep repositioning your finger at different angles. Your first press should always be exactly how you would naturally press the the sensor. It doesn't make a difference how big your thumb or what ever finger you choose to use. I always do right thumb, left thumb, depending on what hand you hold your phone in, I do my right index, then for the fourth print I do a combo of left and right thumb.
