Original topic:

Gallery Keeps Closing

(Topic created: 10-20-2025 04:49 PM)
507 Views
userio3lUxtnCQ
Constellation
Options
Galaxy S24
After a recent update, my photo gallery automatically closes when I scrolling through photos or performing any function.

Today, it has progressed where it immediately closes when I open it and I can't access anything.

Hoping someone can help. Thank you.
2 Replies
MrGhoul
Black Hole
Options
Galaxy S24
Try wiping the "cache partition" to see if that helps. It's safe and won't remove your settings or app files. Clearing the "cache partition" can help resolve any issues caused by old or corrupted system cache data. 

Follow the steps below,

Clear the cache partition
- Turn the phone off (shut down)
- Press and hold the Volume Up key, then press and hold the side key.
- When the Android system recovery menu options show release buttons.
- Press the volume down key several times to highlight wipe cache partition.
- Press the side key to select.
- Press the volume down key to highlight yes, then press the side key to select.
- When the wipe cache partition is complete, Reboot system is now highlighted.
- Press the side key to restart the device.

Also, clear gallery cache
To clear the cache of the Gallery app on your device, go to Settings, select Apps, find the Gallery app, tap on Storage, and then choose Clear Cache.

userio3lUxtnCQ
Constellation
Options
Galaxy S24
Thank you!