Galaxy s24

[berto77]

Still no update on my galaxy s24

[Mujibar]

I presume you're talking about One UI 7, since you didn't specify. Does your model number end in U or U1?

[berto77]

Ui model

[Robin621k]

What is the current version you are running including the month of your latest security patch?

Why did you purchase your device? Is it refurbished?

[berto77]

No

[Robin621k]

You would need to contact your service provider.

[Oxford]

Which company is your cell service? Have you had the same cell service since you got the s24 or have you switched cell services?

[berto77]

Same cell service for 8 year but first time having a galaxy s24 about 5 month have a iphone before

[Mujibar]

Connect the phone to a computer and try using Smart Switch to force the update. Details are under the second pulldown on this page:
https://www.samsung.com/us/support/answer/ANS10002027/

If that doesn't work, you'll have to contact your carrier.