Edit: The same experience, replete with Samsung simps bashing anyone that dare suggest silencing a phone without an additional apps, has been recounted numerous times in forums around the web. Samsung simps, stay away from this post.
Original: Despite hundreds on thousands of requests, Samsung still has not returned functionality to the volume buttons, where they erroneously removed the ability to silence the phone by pressing volume down, inadvertently forcing users to perform many additional steps to perform this simple task.
The solution is not a 'workaround'. The solution is returning functionality to the volume buttons, as it had previously existed in all similar devices.
Please advise the steps your company is taking to address this issue, and advise a timeline when we can expect functionality to be returned.
You can choose to accept less. That you think others should accept less simply because you do is an idea born from a self-centered worldview, and it is one I reject with extreme prejudice.
While it is a solution, it is not a solution to the problem presented; that is, returning functionality to the volume button without using an additional app.
