Still stuck on android 14

[TrashyCabbit]

So, I'm still stuck on Android 14 I have tried talking to a store but they said they can't do nothing for me I've tried talking and figuring out what to do nobody can help me so I'm stuck on Android 14 I don't know what else to do I don't have the money to buy another phone LOL I like my Galaxy s23fe 😭

[TrashyCabbit]

What's that?

[MsVirgo87]

An app where people can sell and buy anything

[MsVirgo87]

Oh okay I asked cause when I had this same issue we bought a Verizon Sim card from offer up and that worked

[Mujibar]

Where did you buy your phone?

Please share a screenshot of your about phone > software information screen (see attached pic).

[TrashyCabbit]

I actually think you help me before I accidentally posted something and got permanently banned but finally got that fixed I ended up buying off Amazon and I believe you said something about it being part of Verizon and it's trying to find the Verizon thing?

[Mujibar]

Could very well be. Please post the screenshot of your software info screen.

[TrashyCabbit]

Yea. Here ya go

[Mujibar]

Yup, it was originally a Verizon-locked phone. It's trying to connect to Verizon towers to get updates. You have two options, as I see it:

1. Borrow a Verizon SIM from a friend to get your updates, or buy a cheap Verizon prepaid SIM. You'll need to insert that SIM every time there's an update.

2. Take your phone to an authorized service center to have them flash unlocked firmware, effectively making your phone a factory unlocked (U1) model. There will be a fee for this service. See this link to find a location near you:

https://www.samsung.com/us/support/service/locations/

[TrashyCabbit]

Big oof on this 😅 guess I'm outta Luck. I legit don't know anyone personally who has Verizon

[Mujibar]

Are you trying to search by ZIP code? Someone else told me that isn't working.

EDIT: ZIP code search works for me