SmartThings TV remote not responding

[LudivineDix]

Starting yesterday, following a phone update (Galaxy S23) the remote control for the TV in the app has stopped responding. It opens correctly, sees my TV correctly but I can't click on anything like if the phone touch screen was suddenly disabled. I tried reinstalling the app, readding the TV, etc. to no avail. Doubt it is related to yesterday's server issues on Samsung's end since it's back online now and I still have the issue.

[Cellophone]

As of today it is working again. 

[Antsigan]

Did you change or do something differently? Did an update occured? Mine is still the same along with the smart settings screen frozen too. 

[Cellophone]

Didn't do anything. It just started working. Though I did reboot. Could be they are rolling out updates and it auto updated.  Or it was just a plug-in update and silently loaded.

Smartthings 1.8.34.21
SDK 1.4-0

App plug-in is 4.HR02.0730
(though if it's locking up might not be able to see that)

[DaleCollins]

I have the same issue. I use it to cast my phone. Luckily you can pull down on the phone screen to show your notifications etc and click the first of the 3 icons beside your TV name. 

[percy156]

Any solutions to this yet? Just started having the same problem today

[Members_eMp4xNB]

Having the same issue even now.

[BDSuspiciouS]

Having also the same issue...

[Diegoram3]

Did this get resolved? Kind of crazy that its been a full 10 days and there isn't much in this except for a couple of threads here. Is this NOT happening to everybody?

I just started experiencing this yesterday but I also just got home yesterday after being out of town all last week, so who knows when this issue began for me. The SmartThings app works fine until I select a device card for either my S90D TV or my Q930D soundbaR in the other room. Lights and smart plugs work completely fine, even when I select their device cards ( I can play around with the color spectrum for my lights for example).

Must be something in the software side - I'd have thought Samsung would have just fixed this by now. Not sure if this info is at all useful, but maybe it can help narrow down the root issue here - this seems to be only an android issue. My girls Smartthings app on her iPhone experience no such issues. I can control my TV and soundbaR through the SmartThings app on her iPhone - just my android it glitches up on.

Attached some screenshots at the kinds of screens my phone is just getting stuck on. As if my touchscreen has stopped working when on these pages here.....

[ni2]

Amazing how things that should communicate break. Having same issue. Appears all my plug-ins are having the same interface issue.

[LudivineDix]

Someone on Reddit posted this temporary fix. Worked for me. 

"Here's the update they are providing in the reviews section of smartthings app.

Dear valued customer. First of we sincerely apologize for the inconvenience. The issue you mentioned is currently undergoing an emergency repair.
We apologize for the inconvenience, but until the full recovery is complete, we ask for vour understanding and cooperation by following the steps below.
- Phone Settings > Applications > Android System Webview: (Top right) Options > Uninstall Updates Thank you."