Original topic:

Shortcuts continually disappear from the home screens

(Topic created: 07-12-2025 02:45 PM)
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cynthiacj
Constellation
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Galaxy S23

Shortcuts continually disappear from the home screens. Started a few updates ago. The only fix is a restart, which is getting really old. Any idea is most welcome.

1 Reply
realaud
Honored Contributor
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Galaxy S23

Have you ever cleared the phone's cache partition?

How to clear cache through Recovery Mode:

1. Power off your phone. Hold Power and vol up buttons until Samsung Logo appears

2. Let go of both buttons when you see the Samsung Logo appear on screen. There will be a delay while it enters recovery mode.

3. Use the volume buttons to navigate through recovery menu options and highlight โ€œWipe Cache Partition.โ€ Press power button to select this option . Confirm by navigating to the yes response and tapping the power button to select.

5. When wiping cache partition is complete, "reboot system now" should be highlighted; press power key to select it . The phone will reboot as normal.

 


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