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03-02-2025 07:53 AM (Last edited 03-18-2025 02:10 PM by SamsungBrown ) in
Galaxy S23Dear Samsung Customer Care,
I am writing to report an issue with my Samsung Galaxy S23, which has been experiencing automatic screen refreshing without any user input. This issue significantly disrupts my usage and affects the overall experience of the device.
Issue Details:
The screen automatically refreshes or reloads apps and pages without any action from me.
This occurs randomly across different applications, including social media, web browsing, and messaging apps.
The issue persists even after restarting the phone and clearing cache data.
My device software is up to date, and no third-party apps have been installed that could potentially cause this behavior.
Steps Taken to Fix the Issue:
Restarted the phone multiple times.
Cleared cache and app data.
Ensured the latest software updates were installed.
Checked for any conflicting settings, but the issue persists.
I request Samsung to investigate this matter and provide a solution as soon as possible. If needed, I am willing to provide further details or visit a service center for inspection.
Solved! Go to Solution.
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07-12-2025 06:59 PM in
Galaxy S23Yes, until this issue is not solved, but Samsung Care changed this case; it's solved. How?
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08-10-2025 12:17 PM in
Galaxy S23I have the issue (S23 ultra), is it fixed in your phone ?
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08-12-2025 06:59 PM in
Galaxy S23No, this issue still significantly disrupts my usage.
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08-12-2025 07:04 PM in
Galaxy S23No, this issue still significantly disrupts my usage. It's the worst experience in Samsung OS.
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