Original topic:

Phone slowing way down and dropping to 4G services

(Topic created: 06-11-2025 06:45 AM)
1433 Views
ohu812
Asteroid
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Galaxy S23

Since the 7 one ui update my phone drops down to 4g and slows waaaay down, anyone else have this issue??

3 Replies
kel_235
Constellation
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Galaxy S23
They said I couldnt uninstall. I hate it too. They wouldn't accept it sucks!
SamsungModerator1
Community Manager
Community Manager
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Galaxy S23

Hello ohu812, thank you for being a part of the Samsung Community. I understand your concerns about your device slowing down to 4G after the recent update. 

Make sure you verify your account is in good standing and service is active with your carrier. Some carriers may slow data access once you have reached a certain limit, or data may be slower in certain areas. You would need to contact your Carrier for further information. 

You can try resetting your Network Settings: Navigate to and open Settings. Tap General management, and then tap Reset

Tap Reset mobile network settings for issues with your mobile connection, or Reset Wi-Fi and Bluetooth settings and then tap Reset settings. You may be prompted to enter your security credentials. Tap Reset to finish.

Try your device in Safe Mode to verify that no third party app is causing the issue: https://www.samsung.com/us/support/answer/ANS10003495/

Factory Data Reset your device:, Please be sure to back up your device before performing the reset: https://www.samsung.com/us/support/answer/ANS10002030/

 

If you are still encountering any issues after contacting your carrier, please visit a Samsung walk-in service center or you can schedule a repair service online.

46m3csl
Comet
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Galaxy S23
You aren't the only one , I been having network issues ever since the update as well