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โ06-11-2025 06:45 AM (Last edited โ06-11-2025 06:54 AM by SamsungRei ) in
Galaxy S23Since the 7 one ui update my phone drops down to 4g and slows waaaay down, anyone else have this issue??
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โ06-11-2025 08:27 PM in
Galaxy S23- Mark as New
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โ06-12-2025 01:50 PM in
Galaxy S23Hello ohu812, thank you for being a part of the Samsung Community. I understand your concerns about your device slowing down to 4G after the recent update.
Make sure you verify your account is in good standing and service is active with your carrier. Some carriers may slow data access once you have reached a certain limit, or data may be slower in certain areas. You would need to contact your Carrier for further information.
You can try resetting your Network Settings: Navigate to and open Settings. Tap General management, and then tap Reset
Tap Reset mobile network settings for issues with your mobile connection, or Reset Wi-Fi and Bluetooth settings and then tap Reset settings. You may be prompted to enter your security credentials. Tap Reset to finish.
Try your device in Safe Mode to verify that no third party app is causing the issue: https://www.samsung.com/us/support/answer/ANS10003495/
Factory Data Reset your device:, Please be sure to back up your device before performing the reset: https://www.samsung.com/us/support/answer/ANS10002030/
If you are still encountering any issues after contacting your carrier, please visit a Samsung walk-in service center or you can schedule a repair service online.
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โ06-12-2025 10:20 PM in
Galaxy S23