Original topic:

One drive app not opening

(Topic created: Saturday)
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Jaz2
Constellation
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Galaxy S23

Can some one help me my one drive app.is not opening and Samsung account keeps popping up asking to close app. Any ideas

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2 Replies
Pianodude58
Neutron Star
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Galaxy S23
Yes, the "Samsung account keeps stopping" error is a known issue, often caused by a recent compatibility problem with the OneDrive app. 

Potential Solutions

Several workarounds have been reported to fix this issue:

Update App Permissions: Many users have successfully resolved the issue by granting all permissions to both the Samsung Account and OneDrive apps.

Navigate to Settings > Apps.Find and tap on OneDrive, then select Permissions, and allow all permissions.

Repeat this process for the Samsung Account app.After granting permissions, force stop both apps and restart your device.

Clear Cache and Data: Corrupted temporary files can cause the app to crash.

Go to Settings > Apps.
Select Samsung Account > Storage > tap 
Clear cache and then Clear data.

Repeat this for the OneDrive app.

Unlink Microsoft Account: As a temporary measure, you can unlink your Microsoft account to stop the pop-ups until a permanent fix is released.

Go to Settings > Samsung accounts > Linked accounts > Microsoft.

Tap More options > Unlink.

Check for App Updates: Ensure all your apps and system software are fully up to date via the Galaxy Store and Google Play Store, as a permanent fix is expected soon. 
Mujibar
Honored Contributor
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Galaxy S23
Check the Galaxy Store for an updated Samsung Account. Some users have reported that installing this and rebooting fixes the problem.