Message Categories

[LadyKel]

My message categories are no longer working. I no longer see individual notifications for each category and I can no longer move from one category to the next. HELP!

[realaud]

Are the categories still turned on? Sometimes updates turn the setting back to off. First make sure the categories are turned on. If they are, and are sill not showing, clear the phone's cache partition.

[ShaydeAngel]

How do u clear the cache partition?

I have a S25

[Mujibar]

How to clear device cache:

1) Turn off your device.

[Your device may need to be connected to a powered USB device (ex: computer) before proceeding to the next step.]

2) Press and hold the Volume Up button and the Side/Power button until you feel a vibration and the Samsung logo appears. Let go of the buttons.

3) You will now be in Android recovery. Use the Volume buttons to highlight "Wipe cache partition."

4) Press the Side/Power button to execute.

5) Use the Volume buttons to highlight "Yes."

6) Press the Side/Power button to execute.

7) "Reboot system now" will already be highlighted. Press the Side/Power button to execute.

[ShaydeAngel]

Thank u so much!!

[Mujibar]

You're welcome