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Original topic:

Latest Enhancement Update broke double tap to wake enable/disable

(Topic created: 04-13-2023 07:05 AM)
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Members_2hbov6x
Constellation
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Galaxy S23

By default, when I have double tap to wake off and double tap to sleep on. But since the latest update, I am unable to disable double tap to wake and it shows off but still shows up. This is annoying. And my clock for my lock screen is replaced almost immediately by the default clock and double tap to wake. How do I fix this?

I have an S23 Ultra

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SamsungModerator1
Community Manager
Community Manager
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Galaxy S23

Hello Members_2hbov6x, thank you for posting. Welcome to the Samsung community. I understand that after the update you are unable to double tap to wake/sleep. Please, submit an error report directly to Samsung.

Right after the issue appears, please submit an Error Report. Samsung Members app->Get Help->Feedback->Error Reports

 

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SamsungModerator1
Community Manager
Community Manager
Options
Galaxy S23

Hello Members_2hbov6x, thank you for posting. Welcome to the Samsung community. I understand that after the update you are unable to double tap to wake/sleep. Please, submit an error report directly to Samsung.

Right after the issue appears, please submit an Error Report. Samsung Members app->Get Help->Feedback->Error Reports