Original topic:

I keep getting popups

(Topic created: 08-23-2025 06:20 AM)
1287 Views
mimic-mimi
Asteroid
Options
Galaxy S23
I keep getting popups that say 
" We couldn't connect to your Microsoft account tap to fix this. " I've done this and the popups still come. Can this be fixed 
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10 Replies
meself
Honored Contributor
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Galaxy S23
Sounds like your phone is having a signal issue
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Robin621k
Honored Contributor
Options
Galaxy S23
Try rebooting your phone, power off, and back on !
mimic-mimi
Asteroid
Options
Galaxy S23
I've tried that twice, still nothing
Robin621k
Honored Contributor
Options
Galaxy S23
Try a wipe cache partition
realaud
Honored Contributor
Options
Galaxy S23
It might be a problem with some Microsoft servers. I've seen a lot of complaints about people not being able to log in..

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Youu
Honored Contributor
Options
Galaxy S23
Open your settings, apps, all Microsoft services, and force stop them all
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Ben_H
Galaxy
Options
Galaxy S23
Hi, Are you able to see what app the notification is coming from (ex. Outlook, Teams, etc.)?
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mimic-mimi
Asteroid
Options
Galaxy S23
It just says check my Microsoft account
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Ben_H
Galaxy
Options
Galaxy S23
Can you provide a screenshot of the notification?
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