Original topic:

I have ads popping up all day and some time when I'm Sleeping

(Topic created: 08-06-2025 10:59 AM)
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user8mEIJ8E6eE
Constellation
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Galaxy S23
Ads taking over my phone! Called Tmobile tec 4 times they can fix this problem! This ads freeze my screen. 

image

See the 3 dots? They popping up then ads😡
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7 Replies
Mujibar
Honored Contributor
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Galaxy S23
Ads are generally due to a third-party app that you installed or malware you picked up somewhere. Download Good Lock from the Galaxy Store and install the Nice Catch module. Toggle "toast history" and "detect commercials" to find out which app is the culprit. Then you can uninstall that app.
SD548
Constellation
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Galaxy S23

Great info.
Not working for me.
I have ads on screen between the lock screen and the home screen.
It doesn't detect them.

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Mujibar
Honored Contributor
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Galaxy S23
If you boot into safe mode and don't see any ads, that will confirm that the problem is due to a third-party app. You will have to go through apps one by one to determine which is the culprit.

See this link for how to boot into safe mode:
https://www.samsung.com/us/support/answer/ANS10003495/

You could have also picked up malware from a website. Install Malwarebytes from the Play Store and see what it turns up.
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-CROW-
Comet
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Galaxy S23
Did you install app or game with Newton's cradle ball ?
user8mEIJ8E6eE
Constellation
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Galaxy S23
No!
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meself
Honored Contributor
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Galaxy S23
I see the dots but not the ads as @Mujibar suggested its like a app or game other though would be dime notification
user8mEIJ8E6eE
Constellation
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Galaxy S23
The ads follow after the dots rocking back and forth, can't click on anything till the ads stop. The only way to stop the ads is to turn the phone off. Then log on again.
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