King_of_The_Cat s
Cosmic Ray
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ā10-07-2024 05:06 PM in
Galaxy S23Hello everyone,
I have a really old video collection that I dont want any more and they're not being deleted. I've tried multiple times, nothing happens.
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realaud
Honored Contributor
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ā10-08-2024 06:43 AM in
Galaxy S23
Have you tried deleting through the file manager? Also they are probably synced with Google Photos, so open Google Photos and try deleting from there. When you delete from Google, it also deletes from your phone, but deleting from your phone doesn't delete in Google, so it may be backward syncing. Also, make sure your trash is not full.
To delete from file manager, navigate to the DCIM folder and then choose the subfolder with the videos and delete it.
To delete from file manager, navigate to the DCIM folder and then choose the subfolder with the videos and delete it.
3 Replies
Shrekishot
Asteroid
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ā10-07-2024 07:11 PM in
Galaxy S23
Which app are you using because maybe you should try a different one?
King_of_The_Cat s
Cosmic Ray
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ā10-07-2024 08:53 PM in
Galaxy S23It's the default Gallery. I can delete other videos and photos but this folder
Solution
realaud
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ā10-08-2024 06:43 AM in
Galaxy S23
Have you tried deleting through the file manager? Also they are probably synced with Google Photos, so open Google Photos and try deleting from there. When you delete from Google, it also deletes from your phone, but deleting from your phone doesn't delete in Google, so it may be backward syncing. Also, make sure your trash is not full.
To delete from file manager, navigate to the DCIM folder and then choose the subfolder with the videos and delete it.
To delete from file manager, navigate to the DCIM folder and then choose the subfolder with the videos and delete it.