Original topic:

Can't Add Any Card to Samsung Pay/Wallet - "Card Not Supported" Error After 100+ Tries from 18 days

(Topic created: 09-17-2025 12:06 PM)
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Shahzaib9585
Cosmic Ray
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Galaxy S23

 I cannot add any debit or credit card to Samsung Wallet.After 100+ attempts from 18 days, it always says "Card not supported."

I've already:

· Cleared cache & data for Samsung Wallet

· Signed out and back in

· Tried multiple different cards

Nothing works. My device is a Galaxy S23 Ultra on the latest software. Please help.

Shahzaib9585
Cosmic Ray
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Galaxy S23

Pakistan and now I'm in austria.

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Shahzaib9585
Cosmic Ray
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Galaxy S23

Phone locked to pakistan. 

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realaud
Honored Contributor
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Galaxy S23
I don't know if Samsung Wallet works in Pakistan. You would be better off finding a support forum for Pakistan. As I said before, the focus of this forum is US products and services, and foeign laws, products and software are different. Because of that, our ability to help you is limited.

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Shahzaib9585
Cosmic Ray
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Galaxy S23

Thanks so much for helping me .

But i also changed my region to austria 

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realaud
Honored Contributor
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Galaxy S23
You would still have to find a support forum in Austria, as Samsung Wallet may not work there either. Did you change the phone's region to Austria or just your account?

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Shahzaib9585
Cosmic Ray
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Galaxy S23

I go to settings search region there are region with my account  only .

Change region to open my account in Web .

After that I go to settings and search region it's austria.

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Shahzaib9585
Cosmic Ray
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Galaxy S23

I go to your mentioned link in  previous reply I chose austria .when I choose there austua after that there are only products showing . 

Could you please contact me on whatsap or Google meet to share my screen with you .

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realaud
Honored Contributor
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Galaxy S23

You can take a screen shot and upload it here.  To upload a photo here, if you are using the Members app, tap the + next to the text box and select your photo.  If you are using a computer, tap the camera icon on top of the text window and select your photo (assuming the photo is either on your computer, or you are using Link to Windows).

 

Although I don't think I can be of further assistance to  you with the Samsung Wallet issue and I know very little about non-US phones. 

 

Seriously, I do not know why it's so important for you to use Samsung Wallet rather than Google Wallet when you know that Google Wallet works for you.  Samsung Wallet is a relative newcomer to the digital wallet market and may not be available worldwide and may not have relationships with certain foreign banks (even if they are global banks). I know they are working on expanding its reach.  it does not work any better or any differently than Google Wallet or Apple Pay, so your best solution would be to use another wallet.


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SuzySos
Constellation
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Galaxy S23
Help. Nothing g is working correctly
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realaud
Honored Contributor
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Galaxy S23

Please make your own post instead of posting in an unrelated post.  When you make your own post, please be specific in what your issues are.


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