user570ljKcrMO
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yesterday in
Galaxy S23
The camera in my S23 is giving me trouble. When I'm going to take a picture and I want to zoom in, my camera locks up and stops working the only way I can get out of the problem is to reboot the phone. I'm lost as to what to do.
I hope someone can help me out.
Thanks
Steve
3 Replies
meself
Honored Contributor
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yesterday in
Galaxy S23
Run the diagnostic test and submit feedback
user570ljKcrMO
Constellation
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28m ago in
Galaxy S23
The diagnostic test said everything is fine.
Quelz
Constellation
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12 hours ago in
Galaxy S23
I'm having the same issue... I updated the phone on 2/26 and 2 days after the camera stopped working. I've downloaded another camera, and it's the same issue. I conducted the diagnostic test, and it did detect that there's an issue with the camera. I contacted Samsung and granted them remote access, and they can't fix the issue. It's just weird, and there's no help at all. I restarted the phone in safe mode, and my last resort was to factory reset, but I'm having the same problem. It's messed up because whenever a new phone is launched, the older versions start giving a lot of issues, and no assistance is available because the focus is on the new products.
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