Call Background Not Showing During after One UI 7 update

[aman3859]

After updating to One UI 7, the call background (default or custom) no longer shows when receiving or making calls. Instead, the screen just displays a solid background with the caller info and buttons — no image at all.

I factory reset my phone, cleared Phone app data, reset app preferences, and even tested in Safe Mode — nothing worked. The bug persists even with default Samsung call backgrounds.

This was working fine before the One UI 7 update. Please fix this ASAP, as the call background feature is completely broken right now.

I have done all these steps in the link --> https://us.community.samsung.com/t5/Tips-Tricks/Best-Practices-After-an-Update/ba-p/3200871


Kindly reslove the issue at earliest. After buying flagshil phone we are facing such an issues.

Thanks

[Amiskovski86]

I have the same problem here on my S24 FE. I don't think the issue was there before the One UI 7 update, since more issues came after the updatSame here, I'm experiencing the same on my S24 FE as well. I'm think this problem popped up after the One UI 7 update, since it's not the only issue after the update.

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[userBx1CjcZcS1]

I reselected the call background. It blurs the second it actually connects