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05-02-2025 08:11 PM in
Galaxy S22Solved! Go to Solution.
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06-11-2025 07:44 AM in
Galaxy S22Hello, Welcome and thank you for being part of the Community. We know how upsetting it is for the phone to operate slowly.
For the phone running slow, try clearing the cache partition of the device:
- Power off your device.
- While the device is powered off, simultaneously press and hold the power and volume up buttons.
- Once the Samsung logo appears, release both buttons. Your device should boot into recovery mode.
Using the volume buttons to navigate and the power button to select:
- Navigate to "wipe cache partition" and press power.
- Select yes to confirm.
- Navigate down to "Repair apps" and press power.
Next, check to see if a third-party application may be responsible for this behavior. You can check with Safe mode: https://www.samsung.com/us/support/answer/ANS00062983/
If the device does not overheat or run slowly in Safe mode, uninstall third-party applications until normal device operation is restored.
Lastly, you can try a factory reset. Back up prior to doing this (https://www.samsung.com/us/support/answer/ANS00060517/) as your device will be getting a fresh start, then perform a factory reset: https://www.samsung.com/us/support/answer/ANS00062029/
If the troubleshooting is not helpful, the phone will need to be evaluated by a certified technician.
You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html
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05-02-2025 08:15 PM in
Galaxy S22You can give this a try and wipe the cache partition see if that helps
- Turn off the phone: Ensure your S22 is completely off before proceeding.
- Enter Recovery Mode: Simultaneously press and hold the Volume Up and Bixby/Side button until the Samsung logo appears on the screen. Release the buttons.
- Navigate to "Wipe cache partition": Use the Volume Down button to highlight "Wipe cache partition" in the Recovery Mode menu.
- Confirm and select: Press the Side button to select "Wipe cache partition".
- Confirm again: Press the Volume Down button to highlight "Yes" and then press the Side button to confirm the action.
- Reboot the phone: Once the cache wipe is complete, use the Volume Down button to highlight "Reboot system now" and press the Side button to restart the phone.
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05-02-2025 08:17 PM in
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05-02-2025 08:18 PM in
Galaxy S22That and a Factory reset is the only thing I can think of at the moment to try and reset the system
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05-02-2025 08:24 PM in
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05-02-2025 08:28 PM (Last edited 05-02-2025 08:30 PM ) in
Galaxy S22Prior to initiating a factory reset, I backup all of my photographs and other pertinent data to Google Photos and my personal computer. This precautionary measure ensures that all essential information is safe, and I employ the Smart Switch feature on my computer to backup everything else.
You can check to see if your photos are already backed up to google photos by going to photo.google.com
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If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.
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05-02-2025 08:33 PM in
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05-02-2025 10:37 PM in
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05-03-2025 04:37 AM in
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05-03-2025 02:55 PM in
Galaxy S22