Original topic:

Samsung website issue

(Topic created: 12 hours ago)
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Violettt
Asteroid
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Galaxy S22
Okay so like a couple hours ago i tried to sign into my samsung account using the Google website and I clicked sign in with galaxy device and it popped up error 400 so I got confused and tried it on chrome and it worked fine and let me log in normally anyways I cleared cache and data, figured out how to log into the website using my email/phone id whatever so I did that it worked fine and I kept testing stuff and spam logged in and when I went onto chrome to check it it always logged me out so I got confused searched up forums got an ai to help me and I guess alot of people experience the issue, its not a big deal to me cause its the website not like im genuinely signing in using my settings.
And I recently tried to sign in again and this popped up

image

Im just wondering if anyone has had this issue, it doesnt bother me too much, im just overthinking it.
15 Replies
Mujibar
Honored Contributor
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Galaxy S22
I have no idea what you just said.
Violettt
Asteroid
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Galaxy S22
Sorry its kind of a run on sentence, im just having issues with the samsung website.
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Mujibar
Honored Contributor
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Galaxy S22
Are you trying to log in to your Samsung account?
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Violettt
Asteroid
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Galaxy S22
On the samsung website on Google, try to reread that paragraph im having issues with logging into it. Like when I try to sign in with my galaxy device on Google it redirects me to chrome and shows me error 400. When I do it a different way on the website it logs me out or it says the webpage cant load.
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Mujibar
Honored Contributor
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Galaxy S22
What's the address of the site you're trying to log into? Is it account.samsung.com?
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Violettt
Asteroid
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Galaxy S22
Account.samsung.com works perfectly fine im already signed in on there but on samsung.com it says im not signed in for some reason. It doesnt bother me it just kind of confuses me.
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Mujibar
Honored Contributor
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Galaxy S22
Even though it's the same domain (samsung.com), I think the two websites require separate logins.
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Violettt
Asteroid
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Galaxy S22
My samsung.com login isnt being as buggy anymore when I tried to login to samsung.com it popped up with this page isn't working, im not sure if it was cause i kind of spammed logged in earlier on the website or something. But also whenever I go to check it on chrome it logs me out for some reason.
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Mujibar
Honored Contributor
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Galaxy S22
The site may be having some issues. Also try using the Samsung Internet browser. That can sometimes work better with Samsung sites.
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