userSzkwWpmGo7
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2 weeks ago in
Galaxy S22
Samsung Corp please do something to fix
Have Verizon and they are stating the problem is affecting Samsung Galaxy S22 Ultra and Samsung Galaxy S23 Ultra phones ! Issues is due to faulty Sim tray in these phones !!
Verizon tech support and corp store reps advised that Samsung had paid other customers phones off due to the issue ! It causes phones to drop Verizon connection and restarting and going into airplane mode and then back out doest fix it!
Just keep getting phone for emergency use only!
You can't call or receive texts or send or connect to Verizon cell service . AND Issues affected these phones no matter what carrier you are with.
**bleep** Loyal Samsung Galaxy owner .. have had multiple different types since they have come out with them. NOW THIS Issue .... Samsung tell your customer's ...and fix this .. especially when you knew about the issue!
Unhappy Loyal Samsung customer .. contact me
-Ron
5 Replies
Mujibar
Honored Contributor
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2 weeks ago in
Galaxy S22
This is a user-to-user support forum. If you want assistance from Samsung, you'll have to contact them. They won't be contacting you.
https://www.samsung.com/us/support/contact/
https://www.samsung.com/us/support/contact/
userSzkwWpmGo7
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2 weeks ago in
Galaxy S22
Thanks ..Will reach out to them per the web link u left
Thanks
Thanks
userSzkwWpmGo7
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2 weeks ago in
Galaxy S22
Verizon tech and employees at Verizon Corp store ... advised that Samsung Galaxy S22 ultra and Samsung Galaxy S23 Ultra and the base models ... Have ongoing issues with the Sim tray on these models & Samsung was aware of this issue .. & actually paid off customers phones that had this same issue affecting connecting to the cell phone company towers/ and keeping a connection/ losing connection constantly and giving message only available for emergency calls ..since you can't connect to the cell phone companies cellular service .. not just with Verizon either!
Still happening in 2025&2026
Unhappy Loyal Samsung customer
Ron D Jan 4 2026 ... Issue has been ongoing for past 2 weeks ... and new Sim card didn't resolve !
Still happening in 2025&2026
Unhappy Loyal Samsung customer
Ron D Jan 4 2026 ... Issue has been ongoing for past 2 weeks ... and new Sim card didn't resolve !
Pianodude58
Neutron Star
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2 weeks ago in
Galaxy S22
Did you not read what @Mujibar recommended?
Mstful
Constellation
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Sunday in
Galaxy S22
I have a Samsung 23FE 5G. I'm having the exact same problem.