My Wi-Fi and Bluetooth randomly disconnects and takes multiple attempts to turn it back on

[useryAzEswf9Ve]

Am really frustrated with wifi and bluetooth going off randomly and and takes several attempts to turn it on back again. This is making me thinking of transitioning to iphone instead. 

[CasualMember]

Sorry to hear about that. The WiFi one sounds really frustrating.

[Samsung_Moderator · Accepted solution]

Hey there! I can certainly understand needing your wifi and bluetooth to work as they were designed to! I would suggest doing a backup of your information and trying a factory data reset to try to reset anything that's just not working properly!

If you have tried a factory data reset and are still having the same issue the next thing I would suggest is to have a certified technician take a look at the device.

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864. For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html I do apologize for any inconvenience.