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Galaxy S22- Mark as New
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Galaxy S22Hello FAUguy, thank you for your feedback. I understand your concerns about receiving an error when trying to receive MMS on your device. If you are having trouble sending or receiving text messages, or they seem slow, it is usually an issue with the carrier or its service. First verify your SIM card to ensure that it is inserted properly. Power off your device before you remove the SIM card tray and verify that the SIM card is lined up with the smaller cutout. The SIM card will only fit correctly in one direction. Inspect for liquid damage by checking the LDI (Liquid Damage Indicator) located inside the SIM card tray. The indicator should be solid white or white with a visible pink/purple X's. If the device has been exposed to moisture the LDI will be solid pink, purple or red. Clear your messaging app cache: Open settings, tap Apps, locate your messaging app, tap storage, tap clear cache and delete. Verify that there isn't a third party app that is causing the MMS error: Booting your Samsung Galaxy into Safe mode | Samsung CA. Perform a factory data reset, please be sure to back up your device before performing the reset: https://www.samsung.com/us/support/answer/ANS10002030
If you are still having issues after performing all the above troubleshooting steps then I recommend that you reach out to your carrier.