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12-13-2023
05:04 AM
(Last edited
02-18-2024
09:39 PM
by
SamsungChelsea
) in
I have an issue. Anytime I search on chrome or any web based site samsung internet browser has pop up window. This just recently started. How do I stop it
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12-23-2023 07:23 PM in
Galaxy S22Hey there! I can absolutely understand hos frustrating pop-ups can be when you're trying to search the web. I would suggest putting your device into safe mode by
Press and hold the power button and
Touch and hold power off until the 'Safe mode' prompt appears then release
To confirm, tap Safe mode.
If you are not getting the pop-ups while your device is in safe mode then that means a 3rd party app is causing them, and you can then delete the app and this will take care of the pop-ups!
![Community Manager Community Manager](/i/rank_icons/admin.gif)
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12-23-2023 07:23 PM in
Galaxy S22Hey there! I can absolutely understand hos frustrating pop-ups can be when you're trying to search the web. I would suggest putting your device into safe mode by
Press and hold the power button and
Touch and hold power off until the 'Safe mode' prompt appears then release
To confirm, tap Safe mode.
If you are not getting the pop-ups while your device is in safe mode then that means a 3rd party app is causing them, and you can then delete the app and this will take care of the pop-ups!
![](/skins/images/D94E86EFA4A777D01DA2CBBEA940FE98/responsive_peak/images/icon_anonymous_message.png)