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05-31-2025 08:38 AM (Last edited 07-24-2025 10:18 AM by SamsungRei ) in
Galaxy S PhonesAfter running the update my phone wil not let me go back or minimize an open app it continues to tell me that either the app is not optimized for use with android 15 or that my touch sensor is delayed. Also, I cannot access half of my apps if it requires me to slide menu up. Its as if it locks up and I cannot access them unless I toggle the phone off n on several times . I ran a test on the phone but it works in that particular app just none of the rest.
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05-31-2025 09:29 AM in
Galaxy S Phones@JBaby40 Did you wipe the device cache partition after the update? I recommend that you do this after every device update. It wipes out incompatible or outdated cache information which might be incompatible after the update. It does not erase any user data nor applications.
To wipe the device cache partition:
1. Power off your device.
2. Power up while holding down the Volume up key and the Side key until the Samsung logo appears.
3. An Android recovery menu will appear.
4. Use the Volume down key to scroll down to Wipe cache partition.
5. Click the side key to select it.
6. Use the Volume down key to scroll down to Yes.
7. Click the side key to select it. The Cache will be wiped almost instantaneously.
8. Click the side key to select "Reboot system now"
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05-31-2025 09:37 AM in
Galaxy S Phones- Mark as New
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07-23-2025 10:28 AM in
Galaxy S PhonesHaving same issue and 3 diff Samsung devices since last update and this did not work for me.