Original topic:

Question on odd files found in download folder, I don't think this is isolated to specific phone models

(Topic created: 07-06-2025 10:32 PM)
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userpvR7lDasas
Asteroid
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Galaxy S Phones

So recently I've been finding these weird log files on my phone for the past few days, in the files/download folder of the phone. I only noticed this because I'm 99% sure of all the things I download and I haven't downloaded any new or sketchy apps that would cause these random files to show up. I know the things I do and don't download. Anyone ever encounter these same types of files? Ts files? random log files?Screenshot_20250706_221220_My Files - Copy.jpgScreenshot_20250706_221257_My Files - Copy.jpg

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Patriciabernardo
Constellation
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Galaxy S Phones

I am having the same .txt files and I have the eufy app. My husband with same app and phone model doesn't have them. Why is this happening? Anyone have a clue?

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user4wwM5zVGr4
Constellation
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Galaxy S Phones

I emailed Eufy support. This was their response.

 

Dear Customer,

 

The files you mentioned, HistoryVideoFrame.ts and HistoryVideoInfoLog.txt, are likely temporary files created by the Eufy app when you view videos. These files may be used for caching or logging purposes to enhance the app's functionality.

If these files are not automatically deleted after use, you can manually remove them from your Downloads folder without any concern. However, if this behavior is causing inconvenience or if you suspect it to be unintended, you can try the following steps:

  1. Clear Cache: Go to your phone's settings, navigate to the Eufy app, and clear its cache.
  2. Update the App: Ensure you are using the latest version of the Eufy app, as updates often fix bugs and improve performance.
  3. Reinstall the App: Uninstall and reinstall the app to reset its behavior.

If the issue persists or you have further concerns, feel free to let me know!