Original topic:

Malware from Samsung shop

(Topic created: 07-16-2025 03:11 PM)
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Yakboy
Constellation
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Galaxy S Phones

complaint ur app that I downloaded from ur shop name : Yuhaojinbianly. it's a wallpaper  and my mobile security check says it is malware app .so if it brought me problems how can u responsible for me? So people do not trust the app from samsung shop and their own product says that app is malware. 

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meself
Honored Contributor
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Galaxy S Phones
You got in the galaxy store or a shop not sure where you said you got it
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realaud
Honored Contributor
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Galaxy S Phones

Did you get the wallpaper by going to your settings/wallpaper and themes and then selecting a wallpaper or selecting find more wallpapers?  Or did you go to some random website and downloaded something saying it was wallpaper for Samsung?  Is Yuhaojinbianly the developer of the wallpaper or the name of the store where you got it?  Samsung has no substores/marketplace.  You either download from the Galaxy Store or the Play store.  If your malware scanner says it's malware, don't install it - delete it from your downloads. Also, if you truly got it from the Galaxy Store or Galaxy Themes, then you should be putting in a feedback report through the support tab of the members app. https://us.community.samsung.com/t5/Tips-Tricks/How-to-Send-Feedback/ba-p/3001692. If you downloaded it from the Play store, you have to contact Google. If you installed it after your malware scanner warned you,  neither Samsung nor Google  has any responsibility in the matter.


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LongHiker
Galactic Samsung Care Ambassador
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Galaxy S Phones

@Yakboy I'm not seeing a wallpaper or app by that name in the Galaxy store nor the Play store. Are you outside the US? 

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