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Is there a way to wipe an S9 with dead screen?

(Topic created: 11-30-2024 01:19 AM)
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josephj111111
Asteroid
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Galaxy S Phones

I have a Galaxy S9 with a dead screen. Is there any way to wipe its data before disposing of it?

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realaud
Honored Contributor
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Galaxy S Phones
If it still turns on, you can wipe it from the find app, either from your new phone or a computer using Google find https://www.google.com/android/find/

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realaud
Honored Contributor
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Galaxy S Phones
If it still turns on, you can wipe it from the find app, either from your new phone or a computer using Google find https://www.google.com/android/find/

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josephj111111
Asteroid
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Galaxy S Phones

I just tried that and it found my new phone. I transferred the number from the old phone to the new one before I tried this.

realaud
Honored Contributor
Options
Galaxy S Phones

It really should have nothing to do with the phone number, it goes by the IMEI and having the phone signed into your account. If you have multiple devices registered to your account, when you open the finder you get a list and choose which device to find. 

 

If you have a computer, you could try connecting it for file transfer and then just delete everything.


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josephj111111
Asteroid
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Galaxy S Phones

I'll try those options later. Thanks.

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