Original topic:

I can't call one of my contacts.

(Topic created: Sunday)
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mlevant1965
Asteroid
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Galaxy S Phones
Hello. I am not sure if this is on my end or the contact I'm calling. 

 I have a Samsung S20 Ultra. My sister has an iPhone. Up to recently I have been able to call her with no trouble. Now when I call her, I will either get a generic voicemail or the call will start to go through the connecting process and then after about 15 seconds the call drops. There's no ringing.

She can call me. I can't call her. I am not blocked at her end and she is not blocked on my end. I tried deleting her contact and created a new profile for her but that didn't help either. 

I thought maybe it's some kind of network issue on her end, but everyone else can call her. We both rebooted our phones. Still no help.

Kind of baffled. Any suggestions would be greatly appreciated. Thank you! 

Mark
12 Replies
MsVirgo87
Red Giant
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Galaxy S Phones
I can't call anyone with an iPhone neither and they all on T-Mobile
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Galaxy S Phones
Possibly this could be a bug with either sides' security updates as well. Apple will deny there is anything wrong with their code (even if there is), and leave it to Google or Microsoft to create the solution to work around their hard headedness. The whole SMS group text debacle could be an easy fix except Apple is the one that refuses to "compromise" aka rewrite their broken code for functionality sake across devices. Start with Google to ask if they may be able to find the issue at first, but something tells me, the problem will lie with something Apple setup in a new security update...
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mlevant1965
Asteroid
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Galaxy S Phones
That could be. I just think it's so weird that everybody else can call her, some with an Android device, and I can't get through.

Unless it's some form of security issue that Apple has with Xfinity mobile?
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